Returns & Exchanges
At Intimate Rose, we want you to feel confident and comfortable in every piece you purchase. If you are not completely satisfied with your order, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging with all tags attached, ensuring the products remain in pristine, unworn condition.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.